Protection That's Built to Last
Every qualifying installation includes our EP Protection Plan™. For added peace of mind, explore our monthly membership options designed to prevent problems and improve response time
EP Protection Plan™ — Lifetime Workmanship Warranty
Included with qualifying EPHI installations. If a problem is caused by our workmanship, we’ll make it right according to the terms of your agreement.
- What's Covered
- Workmanship-related defects caused by EPHI installation
- Lifetime coverage on qualifying installations
- Professional inspection and repair
- Important Notes.
- Storm damage and pre-existing conditions are not workmanship-related
- Coverage is determined by the cause of the issue—not simply the presence of an issue
- Manufacturer warranties cover product defects
EP Protect+™ — Enhanced Service Support
EP Protect+™ is a monthly membership that provides Enhanced Service Support for the specific service EPHI installed at your home (Roofing, Siding, Windows, Gutters, etc.).
EP Protect+ Core™
$29/mo
1 seasonal checkup/year
- Annual scheduled checkup
- Priority phone support
- Service documentation
- Early issue detection
EP Protect+ Select™
$39/mo
2 seasonal checkups/year
- Spring & fall checkups
- Priority phone support
- Service documentation
- Photo condition reports
- Early issue detection
EP Protect+ Elite™
$49/mo
3 seasonal checkups/year
- Spring, summer & fall checkups
- Priority scheduling
- Detailed photo reports
- Minor maintenance included
- Enhanced documentation
EP Protect+ Premier™
$59/mo
4 seasonal checkups/year
- Quarterly seasonal checkups
- VIP priority scheduling
- Comprehensive photo reports
- Minor maintenance included
- Extended service benefits
- Dedicated support line
Non-overlap statement: EP Protect+™ is a service membership, and does not replace, extend, or duplicate the EP Protection Plan™ (Lifetime Workmanship Warranty).
EP Maintenance Plan™ — Home Envelope Membership
The EP Maintenance Plan™ is one monthly membership per home. Choose your tier, then select your Primary Service and any Add-On Services you’d like checked during your seasonal visit window.
EP Maintain™
$49/mo
1 seasonal visit/year
- Annual home envelope inspection
- Primary service included
- Detailed condition report
- Maintenance recommendations
EP Care™
$69/mo
2 seasonal visits/year
- Spring & fall inspections
- Primary service included
- Photo documentation
- Priority scheduling
- Seasonal prep recommendations
EP Shield™
$89/mo
3 seasonal visits/year
- Spring, summer & fall visits
- Primary service included
- Comprehensive photo reports
- Priority scheduling
- Minor maintenance included
- Storm damage checks
EP Premier™
$109/mo
4 seasonal visits/year
- Quarterly seasonal visits
- Primary service included
- VIP priority scheduling
- Complete photo documentation
- Minor maintenance included
- Post-storm assessments
- Dedicated support line
Primary Service (included)
Choose one as your primary service
- Annual home envelope inspection
- Primary service included
- Detailed condition report
- Maintenance recommendations
Add-On Services (Monthly)
$69/mo
2 seasonal visits/year
- Spring & fall inspections
- Primary service included
- Photo documentation
- Priority scheduling
- Seasonal prep recommendations
Membership Terms
Membership Terms
- Monthly auto-pay required
- 6-month minimum term, then month-to-month
- Cancel after the initial term with 30 days notice
Early Termination
- Early cancellation fee applies if canceled before 6 months:
- The lesser of $199 or 50% of remaining payments in the initial 6-month term.
What's the Difference?
EP Protection Plan™
What it is:
Lifetime Workmanship Warranty
When you get it:
Included with qualifying EPHI installations
What it covers:
Workmanship-related defects caused by EPHI installation
What it is not:
Storm damage, product defects, neglect, pre-existing conditions
EP Protect+™
What it is:
Enhanced Service Support membership for a specific installed service
When you can buy:
Up to final payment for that service
What you get:
Seasonal checkups + priority support + documentation
Important:
Does not duplicate the workmanship warranty
EP Maintenance Plan™
What it is:
One monthly membership per home for preventative upkeep
When you can buy:
Any time (any homeowner)
What you get:
Tiered seasonal visits + primary service + add-on services
Best for:
Homeowners wanting broader ongoing upkeep across multiple systems
Order of Benefits
1
EP Protection Plan™
Applies first for workmanship-related defects
2
Manufacturer Warranties
Apply for product defects
3
Protect+ / Maintenance Memberships
Apply for scheduled service benefits and preventative checkups
4
Storm/Impact/Neglect
Non-covered items are billable or insurance-related as applicable
Frequently Asked Questions
Got questions? We’ve got answers. If you don’t see what you’re looking for, give us a call at (989) 833-1000.
Ready to Protect Your Investment?
Contact us today to learn more about our protection services and find the right membership for your home.