Protection That's Built to Last
Every qualifying installation includes our EP Protection Plan™. For added peace of mind, explore our monthly membership options designed to prevent problems and improve response time
EP Protection Plan™ — Lifetime Workmanship Warranty
Included with qualifying EPHI installations. If a problem is caused by our workmanship, we’ll make it right according to the terms of your agreement.
- What's Covered
- Workmanship-related defects caused by EPHI installation
- Lifetime coverage on qualifying installations
- Professional inspection and repair
- Important Notes.
- Storm damage and pre-existing conditions are not workmanship-related
- Coverage is determined by the cause of the issue—not simply the presence of an issue
- Manufacturer warranties cover product defects
EP Protect+™ — Enhanced Service Support
EP Protect+™ is a monthly membership that provides Enhanced Service Support for the specific service EPHI installed at your home (Roofing, Siding, Windows, Gutters, etc.).
EP Protect+ Core™
$29/mo
1 seasonal checkup/year
- Annual scheduled checkup
- Priority phone support
- Service documentation
- Early issue detection
EP Protect+ Select™
$39/mo
2 seasonal checkups/year
- Spring & fall checkups
- Priority phone support
- Service documentation
- Photo condition reports
- Early issue detection
EP Protect+ Elite™
$49/mo
3 seasonal checkups/year
- Spring, summer & fall checkups
- Priority scheduling
- Detailed photo reports
- Minor maintenance included
- Enhanced documentation
EP Protect+ Premier™
$59/mo
4 seasonal checkups/year
- Quarterly seasonal checkups
- VIP priority scheduling
- Comprehensive photo reports
- Minor maintenance included
- Extended service benefits
- Dedicated support line
Non-overlap statement: EP Protect+™ is a service membership, and does not replace, extend, or duplicate the EP Protection Plan™ (Lifetime Workmanship Warranty).
EP Maintenance Plan™ — Home Envelope Membership
The EP Maintenance Plan™ is one monthly membership per home. Choose your tier, then select your Primary Service and any Add-On Services you’d like checked during your seasonal visit window.
EP Maintain™
$49/mo
1 seasonal visit/year
- Annual home envelope inspection
- Primary service included
- Detailed condition report
- Maintenance recommendations
EP Care™
$69/mo
2 seasonal visits/year
- Spring & fall inspections
- Primary service included
- Photo documentation
- Priority scheduling
- Seasonal prep recommendations
EP Shield™
$89/mo
3 seasonal visits/year
- Spring, summer & fall visits
- Primary service included
- Comprehensive photo reports
- Priority scheduling
- Minor maintenance included
- Storm damage checks
EP Premier™
$109/mo
4 seasonal visits/year
- Quarterly seasonal visits
- Primary service included
- VIP priority scheduling
- Complete photo documentation
- Minor maintenance included
- Post-storm assessments
- Dedicated support line
Primary Service (included)
Choose one as your primary service
- Annual home envelope inspection
- Primary service included
- Detailed condition report
- Maintenance recommendations
Add-On Services (Monthly)
$69/mo
2 seasonal visits/year
- Spring & fall inspections
- Primary service included
- Photo documentation
- Priority scheduling
- Seasonal prep recommendations
Membership Terms
Membership Terms
- Monthly auto-pay required
- 6-month minimum term, then month-to-month
- Cancel after the initial term with 30 days notice
Early Termination
- Early cancellation fee applies if canceled before 6 months:
- The lesser of $199 or 50% of remaining payments in the initial 6-month term.
What's the Difference?
EP Protection Plan™
What it is:
Lifetime Workmanship Warranty
When you get it:
Included with qualifying EPHI installations
What it covers:
Workmanship-related defects caused by EPHI installation
What it is not:
Storm damage, product defects, neglect, pre-existing conditions
EP Protect+™
What it is:
Enhanced Service Support membership for a specific installed service
When you can buy:
Up to final payment for that service
What you get:
Seasonal checkups + priority support + documentation
Important:
Does not duplicate the workmanship warranty
EP Maintenance Plan™
What it is:
One monthly membership per home for preventative upkeep
When you can buy:
Any time (any homeowner)
What you get:
Tiered seasonal visits + primary service + add-on services
Best for:
Homeowners wanting broader ongoing upkeep across multiple systems
Order of Benefits
1
EP Protection Plan™
Applies first for workmanship-related defects
2
Manufacturer Warranties
Apply for product defects
3
Protect+ / Maintenance Memberships
Apply for scheduled service benefits and preventative checkups
4
Storm/Impact/Neglect
Non-covered items are billable or insurance-related as applicable
Frequently Asked Questions
Got questions? We’ve got answers. If you don’t see what you’re looking for, give us a call at (989) 833-1000.
The EP Protection Plan™ is our Lifetime Workmanship Warranty included with all qualifying EPHI installations. If a problem is caused by our workmanship, we'll make it right according to the terms of your agreement.
EP Protect+™ is a per-service membership that provides Enhanced Service Support for a specific service EPHI installed (like your roof or siding). The EP Maintenance Plan™ is one membership per home that covers your entire home envelope with seasonal visits and the ability to add multiple services.
EP Protect+™ is available any time up to final payment for the specific service. Benefits begin at Final Walkthrough / Substantial Completion.
Yes! They serve different purposes. EP Protect+™ provides enhanced support for a specific installed service, while the EP Maintenance Plan™ covers broader home envelope maintenance with seasonal visits.
No. EP Protect+™ is a service membership and does not replace, extend, or duplicate the EP Protection Plan™ (Lifetime Workmanship Warranty). They work together—workmanship issues are handled under the EP Protection Plan™.
Both EP Protect+™ and EP Maintenance Plan™ require monthly auto-pay with a 6-month minimum term, then continue month-to-month. You can cancel after the initial term with 30 days notice. Early cancellation before 6 months incurs a fee (the lesser of $199 or 50% of remaining payments).
The EP Protection Plan™ covers workmanship-related defects caused by EPHI installation. It does not cover manufacturer product defects (those go through manufacturer warranties), storm damage, pre-existing conditions, or neglect. Coverage is determined by the cause of the issue—not simply the presence of an issue.
Yes! The EP Maintenance Plan™ is available to any homeowner—you don't need to have had EPHI install anything. It's designed for homeowners who want ongoing preventative care for their home envelope.
Ready to Protect Your Investment?
Contact us today to learn more about our protection services and find the right membership for your home.